Privacy Policy
Last updated: May 2018

Acapella Recruitment Limited is a company registered in England, Registered No 10908417.

‘Acapella Recruitment Limited’ with our sub brand ‘Recruiterwise’ is an independent recruitment company, primarily focused on providing fixed fee recruitment packages for clients across all sectors and industries. We also provide full recruitment services (including candidate search) for a number of specialist clients.

Fixed Fee Recruitment - our remit is to create job adverts on behalf of our clients who have vacancies; to receive applications; to filter CVs (when requested); and to forward CVs to clients. The name of the client who is recruiting may not appear in the job advert and is kept confidential. The clients select the CVs that interest them and contact the candidates directly. Please note: Job Adverts for which we are working on a fixed-fee basis, will state that our client will contact successful candidates directly. By applying to the job advert we understand that you have an interest in our client’s vacancy and consent for your application to be submitted directly to them. Please be aware that there is always a slight possibility that the job advert may be for your current or previous employer.

Your CV is only sent to the specific client whose job you have applied for. If you are interested in other vacancies advertised by Acapella Recruitment Limited, please apply for them individually. Your CV and contact details may be retained for future communications to assist your job search, however we will not submit them to any further client without your consent.

Full Recruitment Services - where Acapella Recruitment Limited has been engaged to provide full recruitment services, Acapella Recruitment Limited will contact you directly to discuss the vacancies. Your CV may be retained for consideration for other vacancies which we believe may be of interest to you, but you have the right to withdraw your consent at any time. We will cease to process your data if you withdraw your consent.

Acapella Recruitment Limited take data protection very seriously and understand the importance of protecting your privacy and Personal Information. ‘Personal Information’ is information that identifies you as an individual such as your name, date of birth, email address, CV and IP address.

We will ensure that the information you submit to us via our website, via online job boards and job adverts, by email, or through our office is used only for the purposes set out in this policy.

How do we collect information from you?

We collect and use your Personal Information in accordance with this, our Privacy Policy.

The majority of the Personal Information you provide to us freely when you give us your CV, application letter and/or completed registration form.

Please do not submit such Personal Information to us if you do not wish us to collect it.

Personal Information we collect about you may include the following:

  • General identification and contact information: your name, address, email, telephone details, gender, marital status, date of birth, nationality.
  • Other sensitive information: racial or ethnic origin, disability, or criminal record.
  • Information enabling us to provide recruitment services: location, whether or not you hold a driving licence.
  • Publicly available information in relation to professional history: educational background, employment history, skills and experience, professional licences and affiliations, educational and professional qualifications.

What legal basis do we rely on to process your Personal Information?

  • Consent
    • Acapella Recruitment Limited processes your data with your consent. For example, we rely on consent when you apply/register with Acapella Recruitment Limited or when you send us your CV. You have the right to withdraw consent at any time. Where consent is the only legal basis for processing, we will cease to process data after consent is withdrawn.
    • The processing is necessary to fulfil a contract
    • Acapella Recruitment Limited may process your data when we need to do this to fulfil a contract with you, including sending your CV, with your permission, to a client for a specific job application. As a fixed-fee recruiter we keep our client (recruiting company) names confidential, so by applying to a position, you agree for your CV to be submitted to the client for that particular vacancy.
  • Legitimate interest
    • Acapella Recruitment Limited also processes your data when it is in our legitimate interests to do this and when these interests are not overridden by your data protection rights. Our legitimate interests include:
    • Ensuring the security and integrity of our Services and in ensuring that our Website/s operate effectively.
    • Providing and supplying services to our clients and candidates.
    • Protecting candidates, clients, employees and other individuals and maintaining their safety, health and welfare.
    • Sending communications on potential positions which are relevant and tailored to individual candidates.
    • Handling candidate and client contacts, queries, complaints or disputes.
    • Fulfilling our duties to our candidates, clients, colleagues and other stakeholders.
    • The processing is necessary because of a legal obligation that applies
    • Acapella Recruitment Limited may process your data to comply with our legal and regulatory obligations, e.g. preventing, investigating and detecting crime, fraud or anti-social behaviour and prosecuting offenders, including working with law enforcement agencies.

Who do we share your Personal Information with?

Acapella Recruitment Limited may make Personal Information available to:

  • Our clients
  • In the course of our business to help you search for a suitable position, Acapella Recruitment Limited may make Personal Information available to potential employers. If you are applying for a vacancy where Acapella Recruitment Limited is retained for advertising and CV filtering services only (ie fixed-fee recruitment) your personal information will only be sent to the specific client whose vacancy you have applied for.

  • Our service providers
  • This includes external third-party service providers, such as accountants, payroll providers, auditors, lawyers and other outside professional advisors; IT systems, support and hosting service providers; document and records management providers; technical engineers; data storage and cloud providers and similar third-party vendors and outsourced service providers that assist us in carrying out business activities.

  • Governmental authorities and third parties involved in court action
  • Acapella Recruitment Limited may share Personal Information with governmental or other public as we believe to be necessary or appropriate to:

    1. comply with applicable law, including laws outside your country of residence,
    2. comply with legal process,
    3. respond to requests from public and government authorities including public and government authorities outside your country of residence,
    4. enforce our terms and conditions,
    5. protect our rights, privacy, safety or property, and that of you or others, and
    6. allow us to pursue available remedies or limit our damages.
  • Other third parties
  • Very occasionally we may share Personal Information with other third parties. We will always do this under contract and in accordance with your instructions.

How we use your Personal Information

Acapella Recruitment Limited may use your Personal Information as follows:

  • To provide our recruitment services to you.
  • To maintain our business relationship, where you are a user of our website, a client or candidate.
  • To enable you to apply for specific jobs, to submit your CV for general applications, to or to receive information about potential positions.
  • To match your details with job vacancies, to assist us in finding a position that is suitable for you and to submit your CV (with your permission) to clients in order to apply for jobs.
  • To answer your enquiries.
  • To fulfil contractual obligations with our clients.
  • To third parties who perform functions on our behalf and who also provide services to us, such as professional advisors, IT consultants carrying out testing and development work on our business technology systems, research and mailing houses and function coordinators. These third parties comply with similar undertakings of privacy and confidentiality as Acapella Recruitment Limited.
  • We may also release personal information to regulatory or law enforcement agencies, if they require us to do so. We will also disclose your information where we are permitted and requested to do so by law.
  • We may also seek your consent to collect, hold, use and disclose your personal information for any other purpose not listed above.
  • Our website may also use a website recording service which can record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. Data collected by this service is used to improve our website usability. The information collected is stored and is used for aggregated and statistical reporting and is not shared with anybody else.

Your rights

Under UK Data Protection Act 1998, the General Data Protection Regulations 2018 and any subsequent privacy legislation which may apply, you have rights as an individual which you can exercise in relation to the information we hold about you:

  • The right to be informed how your personal data will be stored and used.
  • The right to access your personal data.
  • The right to rectification. You have the right to have personal data modified or updated if it is inaccurate or incomplete.
  • The right to erase. You may request that all your data is deleted together with that held by third party suppliers. To permanently delete your personal data, send an email to our Data Protection Officer (DPO) (see below) with the subject line “Permanently delete my information and account”.
  • The right to restrict processing. You have the right to block or suppress processing of your personal data.
  • The right to data portability, which allows you to obtain and reuse your personal data for your own purposes across different services. It allows you to move, copy or transfer your personal data easily from one IT environment to another in a safe and secure way, without hindrance to usability.
  • The right to object to processing of your data based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling); processing for direct marketing purposes; and processing for purposes of scientific/historical research and statistics.

How long we store your Personal Information

Acapella Recruitment Limited will keep your data for:

  • One year from the date of permanent placement or final temporary placement;
  • or
  • Until you request that all your data is deleted.
  • Whichever is the soonest.

Who to contact about your Personal Information

The Data Controller responsible for your information is Acapella Recruitment Limited.

If you have any questions about this policy or our use of your Personal Information you can email our Data Protection Officer at or write to the Data Protection Officer, Acapella Recruitment Limited, 3 Boreham Road, Chelmsford, Essex, CM3 1NH.

If you do not think we are handling your Personal Information adequately, you have the right to lodge a complaint with the Information Commissioner’s Office. Further information, including contact details, are available at

Changes to Privacy Policy

We review this Privacy Policy regularly and reserve the right to make changes at any time to take account of changes in our business and legal requirements. We will place updates on our website.

Please take a look at the “LAST UPDATED” date at the top of this Privacy Policy to see when it was last revised.

The Site is operated by Acapella Recruitment Limited. Acapella Recruitment Limited is registered in England. Registered number: 10908417. Registered address: 3 Boreham Road, Chelmsford, Essex, CM3 1NH.


Acapella offers a range of services for companies looking to streamline their recruitment process, these include:

Job Advert Creation

Candidate generation

CV Filtering


Full Recruitment

Tailored Recruitment Packages


CANDIDATES PLEASE NOTE: Many companies simply request our candidate generation and CV filtering services. In these cases we are not dealing with the full recruitment process. If you have seen an Acapella job advert that interests you, please read it fully - it will explain the process for that position.

01245 408 436